UX Reports & Insights
White Papers
We talk to 30+ companies on any given day. We’ve put together a few
white papers to highlight some of the bigger questions in the UX industry.
Competitive Mobile Rankings
Every 6 months the Key Lime team creates syndicated reports that are available for sale to interested parties. These industry reports take into consideration not only what features a mobile app or site have, but how important said features are and which one is better from a usability perspective.
Auto Insurance Best Mobile Experiences
1. State Farm
2. GEICO
3. USAA
*As of 10/30/2020
Banking Best Mobile Experiences
1. Chase, US Bank, USAA
2. Wells Fargo
3. Bank of America
*As of 04/16/2021
Credit Card Mobile Experiences
1. USAA
2. Chase / Bank of America
3. Wells Fargo
*As of 2/15/2021
Home Owners Best Mobile Experiences
1. State Farm
2. USAA
3. Allstate
*As of 3/18/2021
Cruise Best Mobile Overall Site Satisfaction
1. Norwegian
2. Disney
3. Holland America
*As of 3/31/2020
Cruise Competitive Report
